Microsoft Windows Live OneCare 2.0 (for up to 3 PCs)

Get always-on protection and maintenance for up to 3 PCs for 1 year

Product Information

All-in-One Security and Performance designed for Windows Vista and Windows XP

Why OneCare?  Help get confidence and peace of mind with round-the-clock protection and maintenance - virus scanning, firewalls, tune ups, file backups, the whole nine yards. Delivered to you in a smooth, hassle-free package.  Windows Live OneCare is a comprehensive, automatic and self-updating PC care service that helps maintain your computer and protect it from outside security threats. It offers antivirus, firewall, antispyware, PC performance tuneups as well as file backup and restore functionality.

Windows Live OneCare 2.0 is the all-in-one, always-on PC care service from Microsoft. It works quietly in the background on your computer, so you don't have to worry about nasty interruptions from viruses, spyware, hackers, and other unwanted intruders. It also goes beyond security, regularly backing up all your important files and cleaning up and tuning up your computer to help keep it running at top speed. Because you have better things to do with your PC.

Windows Live OneCare antivirus and antispyware scanners and managed, 2-way firewall help protect your PC against viruses, worms, Trojan horses, hackers and other threats. It runs continuously in the background, but you can scan individual files and folders for viruses on demand simply by right-clicking them. You can even scan attachments you receive via Windows Live Messenger or MSN Messenger.

Performance tune-ups provide routine maintenance tasks automatically to help keep your PC running quickly and efficiently. It automatically defragments your hard disk, removes any unnecessary files that can clog your PC and helps make sure important Microsoft security updates are installed efficiently and on time. And to prevent lost files, Backup and Restore regularly copies your important files and settings to CD, DVD or external hard disk. (CD burner or DVD/CD burner required for backup to CD or DVD disc).

For one price, the 1-year subscription service covers up to 3 PCs. Unlimited, 24/7 support for Windows Live OneCare is available free via phone, e-mail and Internet chat. You'll also receive automatic version and feature upgrades as long as your keep you subscription active.


New Features

• Wi-Fi connection security

• Proactive fixes and recommendations for PC health

• Start-time optimizer/turn off unused programs

• Centralized backup for multiple local network PCs

• Online backup for photos (available at an added cost)

• Multi-PC management and monitoring

• Automatic printer-sharing configuration

• Monthly report of service and results (one month after OneCare is initially installed)

Product Highlights

Antivirus, Antispyware, and Firewall
Integrated technology to help stop viruses, worms, Trojans, spyware, and other malware.  Helps protect your PC from hackers when you send or receive data.

Online ID Theft Protection
Activates Phishing Filter in Internet Explorer 7 that helps detect and block known sites for online ID scams.

File and Photo Backup
Backs up files to CD, DVD, locally networked computers, external hard drive, and most on-network USB based storage devices, with an additional option to back up your personal photos to a trust online storage location (at an additional cost).

Performance Tune-Ups
Cuts PC boot time by highlighting and removing rarely used applications from start up.  Helps PC performance with scheduled janitorial tasks - such as disk cleaning and defrag.

Home Network Management
Show you the OneCare status of your PCs in one place, with easy one-click actions to take across the PCs covered on your home network.  Easily share your compatible printer across the PCs in your OneCare circle

Product Features

Windows Live OneCare helps protect your computer, and its automated optimization features keep your PC running at its speediest. OneCare even regularly backs up your important files. You get all this in one convenient package:

• Protection Plus, with its antivirus and antispyware scanners and managed, two-way firewall, helps protect your computer from viruses, worms, Trojan horses, hackers, and other threats. It runs continuously in the background, but you can scan individual files and folders for viruses on demand simply by right-clicking them. You can even scan attachments you receive via Windows Live Messenger or MSN Messenger.
• Performance Plus regularly defragments your hard disk, removes any unnecessary files that can clog your PC, and helps make sure important security updates from Microsoft are installed efficiently and on time.
• Backup and Restore regularly copies your important files and settings to CD, DVD, or external hard disk.
• Instant Support provides online help anytime you need it, 24 hours a day, 7 days a week.

Easy to Use
Windows Live OneCare constantly thinks about your computer's safety and maintenance--so you don't have to. OneCare communicates the status of your PC's health in the notification area of your Windows taskbar:

• A green icon means your status is Good. Protection Plus features like antivirus and firewall are up to date, your computer is not due for a tune-up or a backup, and there are no actions to take requiring your attention. Windows Live OneCare is running in the background, monitoring your system to prevent threats like viruses or spyware.
• A yellow icon means your status is Fair. Usually this means you have an action to take, such as scheduling or running a tune-up or backup, or downloading a non-critical update. A yellow icon means there is no immediate threat to your system, but you should take care of the action as soon as you can to return your system to green.
• A red icon means that your computer is At Risk. This can happen if, for example, Windows Live OneCare is unable to update Protection Plus with the latest virus definitions because of a lost Internet connection, or if the Windows Live OneCare Firewall is turned off.

Always On and Automated
Windows Live OneCare works continuously, automatically, and quietly in the background on your PC, ever vigilant against threats but never in the way, allowing you to have fun and be more productive:

• Performance Plus is just like taking your car in for regular servicing, but with Windows Live OneCare, the service is automatic. During the tune-up, OneCare performs routine maintenance such as defragmenting your hard disk and cleaning out obsolete files to help improve your computer's performance.
• Backup and Restore makes it easy to protect your important files. You can back them up to the location of your choice: external hard disk, CDs, or DVDs. No matter which type of backup you choose, Windows Live OneCare reminds you when your files need backing up and can even back up your files automatically if you use an external hard disk drive.
• Windows Live OneCare updates itself automatically to counteract new viruses and other threats and works with Microsoft Update to help ensure that your computer is up to date with the latest critical security updates from Microsoft.

Evolves to Meet Your Needs
Windows Live OneCare provides continuous feature updates to subscribers, providing you with the latest technologies to help protect you from emerging threats. No more worrying about different versions of your antivirus software. With Windows Live OneCare, you get automatic updates and service enhancements the moment they're released.

Windows Requirements

Installation requirements for Windows Live OneCare

To ensure that your Windows Live OneCare installation runs smoothly, please review the following information:


Step 1. Make sure your computer meets the system requirements for Windows Live OneCare

Check your computer for the following minimum requirements for successful installation. If you are unsure how to find this information, you can start the installation process and Windows Live OneCare will check your system automatically during setup. To install Windows Live OneCare, your computer must be connected to the Internet.

• Microsoft Windows XP (Home Edition, Professional, Media Center Edition, or Tablet PC Edition) with Service Pack 2 (SP2) or Windows Vista (Home Basic, Home Premium, Business, or Ultimate)
• Windows Internet Explorer 6 or 7 for Windows XP SP2 or higher
• PC with 300 MHz or faster CPU speed
• 256 MB of RAM and 600 MB of available hard disk space
• 56 kbps or faster Internet connection (broadband recommended)
• CD or DVD burner, external hard drive, or USB-enabled media or storage device required for backup and restore functionality (but not required for installing Windows Live OneCare)

Step 2. Uninstall other antivirus and firewall programs

This step is very important no matter what brand of protection software you use, because installing one antivirus or firewall program over another on the same computer could potentially lock up the computer.

Windows Live OneCare might not run, or it might slow the performance of your computer, if you install it when other antivirus or firewall programs are also installed on your computer. During setup, Windows Live OneCare checks for common antivirus and firewall programs that are known to conflict with Windows Live OneCare and provides means for you to uninstall them.


Antivirus and firewall programs known to conflict with Windows Live OneCare:

• Symantec Norton Internet Security 2005
• Symantec Norton Antivirus 2005
• Symantec Norton SystemWorks 2005
• McAfee Internet Security Suite 2005
• McAfee VirusScan 8.0/2004
• Trend Micro PC-cillin Internet Security 2005

If no programs are listed, or if only Windows Firewall is listed, then you probably do not need to uninstall any programs. If you do find that other antivirus or firewall software is present on your machine, you will need to uninstall it before installing Windows Live OneCare.

During setup, Windows Live OneCare checks for the programs listed above and will notify you to uninstall any that are found. To avoid any potential problems, however, Windows Live OneCare recommends that you uninstall any other antivirus and firewall software (except for Windows Firewall, which is part of the Windows XP operating system and cannot be uninstalled) before beginning Windows Live OneCare installation.

Notes:

• To avoid putting your computer at risk, do not remove pre-existing antivirus or firewall software until you are ready to install Windows Live OneCare.
• You do not need to uninstall Windows Firewall, which is a component of the Windows operating system and cannot be removed. It does not conflict with Windows Live OneCare; in fact, Windows Firewall provides basic firewall protection while you are removing the old software and installing Windows Live OneCare.

Step 3. Make sure you are logged in as an Administrator on your computer

You need to have a user account with administrative privileges on your computer in order to install programs like Windows Live OneCare. To give yourself administrative privileges, you can either log on to the computer with the username "Administrator" (and its password), or use another account that you know has Administrator permissions.

To find out which permissions your user account has:

1. Click Start on the Windows taskbar, then click Control Panel.
2. Double-click User Accounts. The listings in the Group category will tell you what kind of permissions your current account has.

To learn more about managing Windows user permission levels, click Start on the Windows taskbar, then click Help and Support.


Release Notes
Release notes describe late-breaking issues, workarounds, and other important information you should know in order to install and run Windows Live OneCare successfully. Please read this section carefully.

Virtual PC (VPC) compatibility
Windows Live OneCare has not been tested with Virtual PC and is unsupported in VPC environments. Subscribers who choose to install and run Windows Live OneCare on a virtual hard disk do so at their own risk. Behavior and stability is unknown, though intermittent VPC crashes have been reported.

NOTE: This title is non-returnable once the software package has been opened.